Improving Staff Performance Using Scorecards With a Behavioral Framework

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Course features
  • Author: Vittawat Sriphong-Ngarm
  • Level: Beginner/ Intermediate /Advanced
  • Video time: 1 hour
  • 1 Supervision CEU

Course overview

Maintaining high-fidelity performance among Registered Behavior Technicians (RBTs) is critical for client progress, yet supervision often results to reactivity and "drift." This presentation translates the principles of Organizational Behavior Management (OBM) into a practical supervision framework. We will deconstruct a weighted Performance Matrix that targets six pivotal domains: Reinforcement, Behavior Reduction, Session Engagement, Procedures, Professionalism, and Supervision Tracking. Attendees will learn to move beyond static checklists, using proactive scorecards to shape clinical behaviors, align staff incentives, and drive measurable client outcomes.
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Certification included - 1 Supervision CEU

Course Lessons

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Presenter:

Vittawat Sriphong-Ngarm

M.A., BCBA, LBA, LSSGB
Vittawat Sriphong-Ngarm is a board certified behavior analyst who has a history practicing organizational behavior management with various clinics and organizations. He has developed various onboarding, training and development, and performance evaluation programs across those organizations that lead to data-informed decisions to further support staff's professional developments and clinical outcomes. 
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